Monday 14 January 2013

In the social psychology of groups, social loafing is the phenomenon of people exerting less effort to achieve a goal when they work in a group than when they work alone. This is seen as one of the main reasons groups are sometimes less productive than the combined performance of their members working as individuals, but should be distinguished from the coordination problems that groups sometime experience. Social loafing is also associated with two concepts that are typically used to explain why it occurs: The "free-rider" theory and the resulting "sucker effect", which is an individual’s reduction in effort in order to avoid pulling the weight of a fellow group member. Research on social loafing began with rope pulling experiments by Ringelmann, who found that members of a group tended to exert less effort into pulling a rope than did individuals alone. In more recent research, studies involving modern technology, such as online and distributed groups, have also shown clear evidence of social loafing. Many of the causes of social loafing stem from an individual feeling that his or her effort will not matter to the group.
Diffusion of responsibility/Evaluation potential as the number of people in the group increase, people tend to feel deindividuation. This term defines both the dissociation from individual achievement and the decrease of personal accountability, resulting in lower exerted effort for individuals in collaborative environments.
People could simply feel "lost in the crowd," so they feel that their effort would not be rewarded even if they put it forth. This idea can also cause people to feel as though they can simply "hide in the crowd" and avoid the averse effects of not applying themselves.
Dispensability of effort when a group member does not feel that his/her effort is justified in the context of the overall group, the individual will be less willing to assert the effort. If the group size is large, members can feel that their contribution will not be worth much to the overall cause because so many other contributions can or should occur. This leads people to not contribute as much or at all in large groups as they might have in smaller groups.
For example: Voting in the United States. Most people say that voting is important, and a good practice for them to do. However, every year a sub-optimal percentage of Americans turn up to vote, especially in presidential elections (only 51% in the 2000 election).[12] One vote may feel very small in a group of millions, so people may not think it is worth it to vote. If too many people think this way, there is a small percentage of voter turnouts.
[edit] "Sucker" effect/Aversion People feel that others in the group will leave them to do all the work while they take the credit. Because people do not want to feel like the "sucker," they wait to see how much effort others will put into a group before they put any in. If all the members try to avoid being the sucker, then everyone's effort will be significantly less than it would be if all of them were working as hard as they could.
For example, in a workplace environment, the establishment of an absence culture creates an attitude that all employees deserve to have a certain number of days of absence, regardless of whether or not they are actually sick. Therefore, if an employee has not used the maximum number of absence days, "he may feel that he is carrying an unfair share of the workload.

 Attribution and equity/Matching of effort Jackson and Harkins (1985) proposed that if someone feels that others in the group are slacking or that others will slack, he will lower his effort to match that of the others. This can occur whether it is apparent that the others are slacking or if someone simply believes that the group is slacking.[1][14] For example, in the Latane et al. study above, if a participant heard the others making less noise than anticipated, he could have lowered his effort in an attempt to equal that of the others, rather than aiming for the optimum.[8]
Submaximal goal setting by setting a goal that is based on maximization, people may feel that there is a set level that the group needs to be achieved. Because of this, they feel that they can work less hard for the overall desired effect.
For example, in the Latane et al. clapping and shouting study, people who were alone but told that they were part of a group screaming or clapping could have thought that there was a set level of noise that experimenters were looking for, and so assumed they could work less hard to achieve this level depending on the size of the group
Reducing social loafing
According to Dan J. Rothwell, it takes "the three C's of motivation" to get a group moving: collaboration, content, and choice. Thus, the answer to social loafing may be motivation. A competitive environment may not necessarily get group members motivated.
1. Collaboration is a way to get everyone involved in the group by assigning each member special, meaningful tasks. It is a way for the group members to share the knowledge and the tasks to be fulfilled unfailingly. For example, if Sally and Paul were loafing because they were not given specific tasks, then giving Paul the note taker duty and Sally the brainstorming duty will make them feel essential to the group. Sally and Paul will be less likely to want to let the group down, because they have specific obligations to complete.
2. Content identifies the importance of the individual's specific tasks within the group. If group members see their role as that involved in completing a worthy task, then they are more likely to fulfil it. For example, Sally may enjoy brainstorming, as she knows that she will bring a lot to the group if she fulfils this obligation. She feels that her obligation will be valued by the group.
3. Choice gives the group members the opportunity to choose the task they want to fulfil. Assigning roles in a group causes complaints and frustration. Allowing group members the freedom to choose their role makes social loafing less significant, and encourages the members to work together as a team.
Thompson stresses that ability and motivation are essential, but insufficient for effective team functioning. A team must also coordinate the skills, efforts, and actions of its members in order to effectively achieve its goal. Thompson's recommendations can be separated into motivation strategies and coordination strategies:
Motivation strategies
·         Promote involvement
·         Reward team members for performance
·         Strengthen team cohesion
·         Increase personal responsibility
·         Use team contracts
·         Provide team performance reviews and feedback
Coordination strategies
·         Using single-digit teams
·         Having an agenda
·         Training team members together
·         Spending more time practicing
·         Minimizing links in communication

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